Every missed call at 9pm is a booking you never made. Every time a client has to message you on Instagram to ask if Thursday at 2pm is free, that is time you both wasted. We build appointment booking websites for salons, clinics, therapists and service businesses across North Wales that work 24 hours a day, 7 days a week, so you wake up to a booked diary rather than a list of messages to answer.
If your only booking method is a phone call or a direct message, you are losing clients every day. Busy people do not always want to call during your opening hours. They browse on their phone on the way home from work, at midnight when the kids are finally asleep, or between meetings. If they cannot book at that moment, they often do not come back.
We work with service businesses all across North Wales, from hair salons in Bangor and beauty clinics in Llandudno to osteopaths in Wrexham and dog groomers in Colwyn Bay. The problem is almost always the same. The business is great, the clients love the service, but the booking process is stuck in 2005. A quick message, a phone call, a bit of back and forth about availability and then half the time the slot goes to someone else anyway.
A proper appointment booking website fixes all of that. Clients see your real-time availability, pick their service and their time, and confirm in under two minutes. You get a notification. They get a confirmation email and an automatic reminder. Nobody has to message anyone.
Most appointment searches happen in the evening. If your diary is only open when you are at the phone, you are missing the busiest window of the day.
Five messages to confirm one appointment is not a system. It is a time drain, and clients notice when it feels like hard work to book with you.
Manual calendars and DM bookings lead to mistakes. An online booking system with automatic reminders cuts no-shows significantly and eliminates double-bookings entirely.
If the business down the road has a book now button and you do not, you will lose the clients who simply cannot be bothered to call around.
Any business that works by appointment can benefit. Here are the kinds of businesses we work with most often across North Wales.
We do not just add a booking widget and call it done. We design the whole experience around your services, your team and the way your business actually runs.
Clients see exactly when you are free and book in seconds. No back-and-forth, no manually updated availability pages.
Email and SMS reminders sent automatically before each appointment. No-show rates drop significantly once reminders are in place.
If you have more than one therapist, stylist or practitioner, clients can choose who they want and see that person's specific availability.
Take a deposit or full payment at booking to protect your time. Linked directly to your site with no separate payment logins.
Every service listed clearly with duration, price and description. Clients know exactly what they are booking before they confirm.
The majority of clients will book on their phone. We design the booking flow mobile-first, so it is fast and easy on any screen size.
We integrate your Google and Facebook reviews directly into the site so new clients can see your reputation without leaving the page.
We set up your site to rank for local searches like "hair salon Llandudno" or "beauty therapist Bangor" so new clients can actually find you.
We set up a seamless flow from your Instagram and Facebook to your booking page, so every social post can turn directly into an appointment.
Getting your appointment booking website live is a straightforward process. Here is how it works.
We talk through your services, your team setup, your current booking process and what is not working about it. No technical knowledge needed on your end.
Your site should look like your brand, not a generic booking template. We design everything to match your identity, whether that is minimalist and clinical or warm and welcoming.
We configure your services, durations, staff availability and payment settings. We test every step of the booking flow before anything goes live.
We help you announce your new booking website to your existing clients and set it up so new customers searching locally can find you straight away.
We work with a range of booking systems and can recommend the right one for your business type. Common options include Fresha for beauty and wellness businesses, Acuity, Calendly and others depending on your needs. We handle the full setup, not just the website.
That depends on the system we use. We always try to keep the booking process as frictionless as possible. In most cases clients can book as a guest and create an account optionally, which increases completed bookings significantly.
Sometimes, yes. It depends on what your current site was built with and how it is hosted. We will always take a look first and give you an honest answer rather than selling you a full rebuild if you do not need one.
Most booking systems let you update your services and pricing yourself without touching the website. We make sure you know how to do this before we hand everything over, and we are always available if you get stuck.
Appointment booking is one of our specialisms. We also build all kinds of other websites for North Wales businesses.
Custom small business websites built around your goals, your customers and your brand.
See all servicesHotels, B&Bs, holiday lets and guest houses. Direct bookings, zero commission.
Learn moreYour current site rebuilt from the ground up. Same address, a website that actually works.
Learn moreGet in touch and tell us about your business. We will put together a clear quote for an appointment booking website that fits your budget and your setup.